“Customers now resolve their issues in 2 minutes vs 11 minutes previously. We're seeing a 25% drop in repeat inquiries.”
Sebastian Siemiatkowski
CEO, Klarna
// Public source · OpenAI case study, 2024
// CUSTOMER EXPERIENCE & AUTOMATION
Voice AI agents that actually run your customer support.
Boost productivity by 40%, automate 90% of calls, at 52% less cost than a human agent.
live · 8cho.agent_billing
RUNNING
SR
Hi, I lost my last invoice, can you send it again?
Hi Sarah! I see your account — invoice #INV-2847 from Mar 15. Sending now.
8
fetched from CRM · sent via email · ticket closed
SR
Perfect, thank you!
Anytime. ✦
8
resolved in 14s·0 human intervention
74%resolution·−68%cost·+2.4NPS
// THE COST OF NOT ACTING
Every 9 seconds,you lose a customer to waiting too long.
CUSTOMERS LOST WHILE YOU READ THIS PAGE
15incoming_pain.log · live
RECORDING
↗ TRENDING UP
23min
AVERAGE WAIT TIME
Industry benchmark: 2 min
↗ TRENDING UP
67%
CHURN AFTER BAD EXPERIENCE
And they tell 11 others
↗ TRENDING UP
127k€
LOST YEARLY PER MISSED BATCH
Per 1000 untreated tickets
↗ TRENDING UP
48%
OF YOUR TEAM WILL QUIT THIS YEAR
Customer support burnout rate
“I hired 12 people last quarter. We are still drowning. Last week I lost my best agent — burnout. I do not know how to fix this anymore.”
Operations Director
E-commerce, 50M€ revenue
There isa better way.
// THE COMPARISON
Same outcome. Radically different path.
Scenario: a customer requests a refund.
// 15 STEPS · 23 MIN
The Old Way
- 01Customer calls support
- 02IVR menu (press 1, 2, 3...)
- 03Hold for 7 minutes
- 04Reaches agent #1
- 05Repeats entire issue
- 06Agent searches order in CRM
- 07“Hold please, transferring...”
- 08Reaches agent #2 (billing)
- 09Repeats issue again
- 10Agent verifies eligibility
- 11Manual ticket creation
- 12Email follow-up scheduled
- 13Customer escalates next day
- 14Manager intervention
- 15Resolution (or churn)
Result: 23 min · frustrated customer + 1h CRM logging
// 3 STEPS · 14 SEC
The New Way
- Customer calls
- 8cho identifies refund intent + verifies order in CRM
- Processes refund + sends confirmation · Logged in 14s
Result: 14 sec · NPS +2.4 + auto-logged
// THE 8CHO SYSTEM
One AI system. Three capabilities.
Not a chatbot. Not an integration. A complete operations layer that handles customer interactions, connects your tools, and runs entire workflows automatically.
01
AI RECEPTIONIST
Answers everything, everywhere.
Voice calls, WhatsApp, web chat, email, SMS, Telegram. 120 languages. 24/7. Understands intent, routes, resolves, or escalates.
- Inbound and outbound voice calls
- WhatsApp text and voice messages
- Web chat and email automation
- Multi-language native quality
CHANNELS · LIVE
ACTIVE
Voice
WhatsApp
Chat
Email
Telegram
SMS
120 LANGUAGES · 24/7
02
INFRASTRUCTURE ORCHESTRATION
Connects to everything you already use.
Salesforce, HubSpot, SAP, Shopify, Stripe, ServiceNow. 300+ pre-built integrations. REST APIs and webhooks for the rest. Real-time sync.
- CRM, ERP, e-commerce, support tools
- Payment, logistics, communication
- 300+ pre-built integrations
- Custom connectors on demand
INTEGRATIONS · LIVE
SYNCED
8
Salesforce
SAP
Shopify
Stripe
HubSpot
Twilio
300+ INTEGRATIONS
03
END-TO-END AUTOMATION
Runs full workflows automatically.
From first inquiry to order fulfillment. Recommends, books, charges, ships, tracks, follows up. Updates everything in your systems automatically.
- Order processing and payment
- Appointment booking with confirmation
- CRM updates and document generation
- Compliance logs and audit trails
WORKFLOW · LIVE
EXECUTING
- Customer inquiry received
- Intent classified
- CRM lookup
- Action executed
- Confirmation sent
- Logged & closed
FULLY AUTOMATED
// REFERENCED IN
Multi-agent systems referenced in publications from
JPMORGAN
PEPSICO
VALEO
EY
H&M
BRIGHT HORIZONS
// Sources: Bloomberg, OpenAI, Lyzr AI Reports, Genesys, HubSpot
// MULTI-AGENT ARCHITECTURE
Specialized agents.One coherent system.
100% CONTEXT·0 HALLUCINATION
8cho uses multiple AI agents working together, each focused on specific tasks. Every interaction is handled by the right expert, seamlessly and fully branded.
Reception
ROUTES TO ALL
Reception
Smart routing
Routes contacts intelligently across all channels and prioritizes based on context, urgency, and customer value.
Sales
Conversion
Answers product questions, takes orders, processes payments, and provides personalized recommendations.
Support
Resolution
Handles issues, returns, FAQs, and technical troubleshooting with step-by-step instructions.
Billing
Accounts
Manages account inquiries, payments, invoices, subscriptions, and billing disputes.
Logistics
Delivery
Tracks shipments, handles delivery questions, coordinates with carriers, and proactively communicates delays.
Custom
Tailored
Designed for specific services or workflows, such as compliance, HR, technical support, or industry-specific processes.
All agents share context instantly, automate every interaction, and preserve your brand image.
// THE JOURNEY
From contact to closure, in fourteen seconds.
Every interaction follows the same flow. Five steps. Hundreds of integrations. Zero gaps.
01
STEP 01 · 0.0s
Customer reaches out
Phone, email, chat, WhatsApp, SMS, Telegram. Any channel. Any language. Any time.
24/7120 LANGSALL CHANNELS
channels · live
Voice+1
WhatsApp
Email
Chat
SMS
Telegram
INBOUND TODAY1190
02
STEP 02 · 0.3s
8cho understands intent
Identifies the need, routes to the right agent, fetches customer history in real time.
CONTEXTROUTINGINTENT
intent_classifier.log
03
STEP 03 · 1.2s
Accesses your systems
Real-time pulls from CRM, ERP, billing, logistics, policy engines. Secure, audited.
CRMERPREAL-TIME
systems_access.log
04
STEP 04 · 6.5s
Executes the process
Answers questions, takes orders, books appointments, processes payments, escalates if needed.
AUTOMATEDPAYMENTBOOKING
workflow.exec
Lookup
Process
Validate
Confirm
05
STEP 05 · 14.0s
Documents everything
Updates CRM, tickets, workflows, compliance logs, performance dashboards.
CRM SYNCAUDITANALYTICS
documentation.sync
- CRM updated (customer profile)
- Ticket closed (#TKT-4821)
- Invoice sent (PDF generated)
- Audit log written
- Performance metric recorded
→ FROM 0 TO RESOLVED · 14 SECONDS AVERAGE
// INTEGRATIONS
Already speaks every system you run.
300+ pre-built integrations. REST APIs, webhooks, and custom connectors for the rest. Real-time sync, secure, audited.
Salesforce
Slack
Twilio
Magento
MS Teams
Pipedrive
Freshworks
Monday
Aramex
Mollie
Crisp
300+INTEGRATIONS
CRMERPE-COMMERCESUPPORTPAYMENTCOMMUNICATIONLOGISTICSCUSTOM
300+INT.
Salesforce
Slack
CRMERPE-COMMERCESUPPORTPAYMENTCOMMUNICATIONLOGISTICSCUSTOM
→ NEED A CUSTOM CONNECTOR? WE BUILD IT IN 48 HOURS.
// PROVEN AT SCALE
Numbers that change the conversation.
trending
74%
AI-driven resolution
Customer interactions resolved without human intervention.
reducing
68%
Cost reduction
Average decrease in support costs while improving service speed and quality.
trending
+2.4
NPS improvement
Average Net Promoter Score increase from faster, more consistent service.
scale
120
Languages
Native-quality communication across global markets.
scale
300+
Integrations
CRM, ERP, e-commerce, support, communication and custom systems.
scale
24/7
Coverage
Continuous support across all channels, including weekends and holidays.
// VOICES
What's already working in production.
Real deployments. Public results.
“AI agents allow us to scale customer support without scaling headcount. As a small company with limited resources, you have to figure out a way to optimize.”
Veenu Aishwarya
CEO, AUM Biotech
// Public source · CIO.com, 2026
“Pipeline now gets built 24/7 — even when we're offline. AI agents replaced our traditional BDR function.”
Chase le Roux
Commercial Director, Scrums.com
// Public source · HubSpot case study, 2025
// TRANSPARENT PRICING
Pick the plan that fits your operation.
Setup is equivalent to one month of service. One chat = 24 hours of unlimited exchange (text or voice). Usage beyond your monthly plan is billed at the per-unit rates listed for each plan. Each additional simultaneous call is billed €19/month.
Essential
Manage customer conversations efficiently
€145/mo
500 minutes/chats included
extra minutes €0.29/min
extra chats €0.29/chat (24h)
- Multi-agent AI system
- Answers customer calls 24/7 (AI voice)
- Answers WhatsApp messages (text + voice) and webchat 24/7
- Handles simple questions and requests
- Books appointments with connected calendar
- 1 simultaneous call
Most popular
Growth
Turn conversations into customers
€600/mo
2,500 minutes/chats included
extra minutes €0.24/min
extra chats €0.24/chat (24h)
- Everything in Essential +
- Advanced appointment management
- Customer storage in a CRM
- Customer request qualification
- Automated prospect follow-ups
- Full email tracking 24/7
- Up to 2 external integrations
Scale
Automate customer processes
On request
extra minutes from €0.19/min
extra chats from €0.19/chat (24h)
- Everything in Growth +
- Custom automations
- Multi-step automations
- Complex scenario management
- Performance and conversion tracking
- Unlimited integrations
- Dedicated support and strategic guidance